Guided activity to observe the Moon and solar system with telescopes.
Aimed to clients without previous knowledge of astronomy. Beginners level.
In one of our astronomy viewpoints in La Palma. Chosen viewpoing will depend on weather conditions on same day and also closest to the meeting point (list of viewpoints here). Under no circunstances stargazing will take place at the Observatorio del Roque de Los Muchachos as it is only open to professionals at night time.
Includes the use of amateur telescopes amateurs
Guided by astrophysicists and Starlight guides.
Excludes transport. This activity is self-drive. We will drive in a caravan from the meeting point to the site.
Include Moon photo.
Own cameras and tripods allowed.
Valid for the name, date and time written on tickets.
This activity is subject to weather conditions. In case of cancellations, we will communicate with you via mobile phone as soon as possible (sms message sent to the number you have provided us with). Occasionally, this can happen last minute. See cancellation policy below.*
COVID19: We have at your disposal our complete health security protocol.We will send you a summary via email prior to the activity.You will also have to sign a disclosure.The use of masks is mandatory.The safety distance should be maintained whenever possible.We have decreased the capacity to allow it.Likewise, children under 6 years of age are only allowed to participate in private activities.Contact us if you have any questions.* See cancellation conditions in case of suspicion of covid19.Updates about covid19 and our activities will be sent via email or uploaded at https://lapalmastars.com/covid-19/
Duration: activity + time required for to reach the stargazing sites: 3,5 - 4 h total.
Meeting time: as read on top of your ticket. Please be at the meeting point at least 10 mins before. Late arrivals may miss the tour (with no refund). Unless an incidence we will leave on time.
Access to viewpoint. Self-drive customers please have enough petrol for the
journeys to the site of observation (at least 1/3 of the deposit).
Meeting point: At our office/shop (Travesía de Los Cancajos num. 2, Local B1, Hotel Las Olas building (not at reception of the hotel), Los Cancajos, Breña Baja). See map lat=28.643616, lon=-17.759217 https://g.page/AstroLaPalma?share. We
are really sorry not to be able to offer any other meeting point. The
observation sites usually have no mobile coverage and are in the dark.
It is not advisable to meet us directly there to avoid communication
Cancellations: tours may be cancelled unexpectedly due to weather conditions (this is seldom also last minute). In the event of a cancellation, we first reschedule your tour date and if it is not possible we will reimburse your tickets. We
will not be held responsible if you have your mobile phone off, if you
have no signal/connection or if your provider does not give you a good service in Spain.
Please notice that our office is closed at the time of the tour, weekends and bank holidays. Also, you may cancel up 24hrs prior to the tour, with a issuance cost of 20%. If you wish to cancel please email us at firstname.lastname@example.org (we only accept cancellations via email). Later cancellationby
customer/groups are non-refundable. Replies to customers will be made
on office hours only. Refunds will be made within legal term which is 7
days. * Cancellations in case of covid19.If
you suspect or have confirmed that you have covid19, please cancel your
activity at least 24 hours in advance in order to follow our return
policy.Refunds are not possible with notices of less than 24 hours.
* In case of changes due to weather we will communicate with you via phone (sms or whatsapp message).
* There may be schedule changes due to covid19 restrictions. If so, we will inform you.
* We strongly advise customers to wear winter clothes & shoes even in summer and even if at sea level is hot.
* Tours will take places preferably at viewpoints. However, at times, this is not possible for which we will find an alternative dark & safe site. Our ASTRONOMY (night) TOURS DO NOT TAKE PLACE AT THE OBSERVATORY of ROQUE DE LOS MUCHACHOS at any time as it is closed to the public at night. * Outside office hours and for emergencies please contact 0034622805618 with an sms. Please leave a sms message.
* Time: this depends (and varies throughout the year) on sunset time.
Terms and conditions: Before formalizing your reservation, please read carefully the basic information about data protection (https://lapalmastars.com/info-basica-proteccion-datos/), the general conditions of the service (https://lapalmastars.com/condiciones-de-reserva/)
(https://lapalmastars.com/politica-de-privacidad/), our legal notice
(https://lapalmastars.com/aviso-legal/) or covid19 updates, disclosure
and protocols (https://lapalmastars.com/covid-19/).
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